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September 19, 2019

7/24/2014 10:50:00 AM
Facility design a team effort

From check-in to departure, patients at Mayo Clinic Health System will notice process improvements in the new medical center that incorporate functional design which will better provide seamless care. Clinic exam and hospital suites were designed with the help of staff.

In 2012, two teams including staff from housekeeping, nursing, laboratory, radiology, physician, administration and a few community members were asked to design an ideal space for a clinic exam room and a hospital room. They incorporated what's known as LEAN methodology which looks at the flow of material, people and information. Minimizing waste and maximizing value are key components of this methodology.

The teams then mocked up each room utilizing foam materials and supplies that are needed for that space. The designs were shared with the architect when planning the building's layout.

Clinic exam rooms

Two clinic neighborhoods known as the blue and green neighborhoods will have standard equipment, supplies and room organization. In total, 24 clinic exam rooms with pocket doors etched with privacy glass give a feeling of openness yet serve as a space saving function. The "barn door" style takes up less space than standard swinging doors and increases the square footage of the room. The exam tables in each room can be lowered all the way down to make it easier for patients to get on and off the table. Stocking supplies will be easier and more efficient through the use of a servery. A servery allows staff to stock the room from one side and pull materials from the other side. Stationed between blue and green neighborhoods are central nurse stations which are designed with team-based communication and care coordination between nurses and health care providers.

Hospital suites

Patient stays in one of the 15 private hospital suites will be more accommodating for patients and incorporate improved amenities. A private bathroom and shower, a table and chairs for visitors, and patient lifts that accommodate up to 500 lbs. are standard in each suite. This also helps staff to provide safe, effective patient care. Each room is standardized with the placement of equipment and materials. The new beds electronically adjust patients to an upright position and have built-in scales for safe weight checks. Pocket doors were also implemented in the suites, thereby saving additional square footage for the patient. Other features in the room include hotel safes for secure storage of valuables and medication lock boxes to allow nurses to treat patients faster.

Two nursing stations versus one will place nurses closer to their patients and allow for fewer interruptions and less noise. Glass marker boards serve as an easy, cleanable surface which allows staff to insert messaging for each patient.

Rehabilitation services

Occupational, physical and speech therapy are offered in the expanded outpatient rehabilitation services area. Follow-up care for cardiac patients may include treadmill or elliptical equipment which will overlook the wooded area to the north. Private treatment rooms, parallel bars and bariatric treatment tables are a few other additions to the rehabilitation area. To date, rehabilitation services took place in 800 square-feet of space. The expanded area consists of 2,900 square-feet.

Laboratory tube system

The tube system - in which labs are tubed from one end of the building to another - allows staff in the clinic and hospital to perform a one-piece flow philosophy. For instance, a phlebotomist will tube the blood sample from the clinic or hospital to the laboratory. That allows staff in the lab to start processing samples as soon as they receive them rather than waiting for a batch of samples to be delivered. In turn, patients and providers receive a faster turnaround time for lab results.

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